At Wimmy, your privacy is not just a legal obligation – it is a responsibility we take seriously. This policy transparently explains how your information is collected, used and protected.
Six core pillars underpinning Wimmy's privacy policy for Malaysia players
All data transmitted between your device and wimmy's servers is protected by SSL 256-bit encryption – the same standard used by world-class banking institutions. Your information cannot be read or intercepted during transmission.
Wimmy will not sell, rent or disclose your personal information to any third party without your explicit consent, except as stated in this policy or as required by applicable law.
You have the right to access, correct, request a copy of, or request deletion of your personal data at any time. The Wimmy privacy team will process your request within 14 working days.
Personal data is stored on servers protected with static data encryption, multi-layered access controls and 24/7 security monitoring. Internal access to player data is restricted to authorised personnel only.
Wimmy fully complies with the Malaysian Personal Data Protection Act (PDPA) 2010. All data collection and processing is carried out in accordance with the principles set out by the PDPA to ensure your rights as a data subject are protected.
You can stop receiving marketing communications from Wimmy at any time via your account settings or by contacting our team. Your preference will be applied within 48 hours.
Wimmy fully recognises and respects these rights
You can request a copy of all personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
You can request deletion of your personal data subject to our legal compliance obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another platform.
You can request restriction of your data processing in certain situations during a complaint investigation.
Consent previously granted for data processing may be withdrawn at any time without affecting processing that has already taken place.
You have the right to lodge a complaint with the relevant data protection authority if you are not satisfied.
Key Summary: This Privacy Policy explains how Wimmy ("we", "Platform") collects, uses, stores and protects your personal information ("Player", "user") when you use the wimmy.pro platform and related services. By using Wimmy, you agree to the privacy practices described here.
Wimmy values the trust you place in us when you register and use this platform. We understand that your personal information is a responsibility we take seriously. This Privacy Policy is written in clear, plain language – not confusing legal jargon – so you truly know what happens with your data.
This policy covers all services provided by Wimmy including the wimmy.pro website, iOS and Android mobile apps, and any other related services. If there is any discrepancy between language versions, this English version applies to Malaysia players.
Wimmy collects various types of information depending on how you interact with our platform. Here is a full breakdown:
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, MyKad, date of birth | KYC, legal compliance |
| Contact Data | Email, phone number | Communication, 2FA security |
| Financial Data | Bank account number, e-wallet | Payment processing |
| Transaction Data | Deposit and withdrawal history | Account records, AML |
| Technical Data | IP address, device type | Security, fraud detection |
| Game Data | Betting and game history | Platform operations, responsible gaming |
Wimmy uses your personal information only for lawful, stated purposes. We will not use your data for any other purpose without obtaining additional consent from you. The primary purposes for data use are as follows:
Wimmy will not sell your personal data. Information sharing only occurs in the following limited and controlled circumstances:
Wimmy works with carefully selected third-party service providers to support platform operations. These include payment processing providers, identity verification services, cloud service providers, and customer support platforms. All such providers are bound by strict data confidentiality agreements and are only permitted to use your data for purposes directed by wimmy.
Wimmy will disclose personal information if required by law, court order, or a valid request from a relevant government authority. In such situations, we will notify you to the extent permitted by law.
The wimmy Guarantee: We have never and will never sell players' personal information to advertisers, data brokers or any third party for commercial gain. This is a core principle that will not change.
Wimmy uses cookies and similar tracking technologies to enhance your experience on the platform. The types of cookies we use are as follows:
You can manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Wimmy does not use third-party cookies for targeted advertising.
Wimmy implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, misuse, disclosure, alteration or destruction. These measures include:
However, no security system can guarantee 100% absolute protection. wimmy is committed to notifying affected players within 72 hours in the event of a serious data breach.
Wimmy retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:
Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures.
As a responsible platform, wimmy complies with legal requirements relating to Know Your Customer (KYC) and Anti-Money Laundering (AML). This means we are required to collect and retain certain identity documentation and monitor transaction patterns to detect unusual activity.
KYC information collected — including copies of identity documents and proof of address — is stored securely and accessible only by authorised staff. This data will not be used for any purpose other than legal compliance and player identity verification.
The wimmy KYC process is designed to be completed in under 10 minutes and only needs to be done once for the duration of your membership. We use a secure digital verification system and do not retain document images longer than necessary.
To exercise any of your privacy rights, you may contact the wimmy privacy team via Live Chat or email at [email protected]. Please clearly state the type of request you are making.
Wimmy will process your request within:
In some cases, we may need to verify your identity before processing a request to ensure the security of your own data.
Wimmy reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service developments. When material changes occur, we will:
We encourage you to review this policy periodically. Continued use of the wimmy platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns or complaints regarding privacy and data protection at wimmy, our team is ready to assist through the following channels:
For complaints that cannot be resolved internally, you have the right to escalate your complaint to the Malaysian Communications and Multimedia Commission (MCMC) or another relevant authority.
Your data is safe with us. Register now and experience secure gameplay firsthand on Malaysia's preferred online entertainment platform.